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Help Categories

Use the search tool on the left to find help. View help articles in the various categories provided above and below the search tool on the left.

Frequently Asked Questions (FAQ)

Forgotten Passwords

If you forget your password, you can easily reset it. From the Sign In box, click Forgot Password. Or, from the Sign In page, click the Forgot Password tab. [caption id="attachment_371" align="alig... Read Article ›

Responding to Ads

The easiest and safest way to contact a seller is to create a post. You can ask questions or make comments through posting. To create a new post, you must be signed in. Click the New Post button, ... Read Article ›

Account Statements

If you were charged for anything in the Kaango market area, it will appear on your statement: If you see a charge on your credit card that does not appear here, please note that if your car... Read Article ›

Your Profile

Under My Profile, you can add or change your account information. Use this section of the site to change the email address associated with your account, change your password, or change your nic... Read Article ›

Marking Your Ad as SOLD

To mark an ad as sold, you must be signed in. Once you are signed in, click My Account. PLEASE NOTE:  If you wish to cancel your ad in online AND print you must first follow the instructions f... Read Article ›

Placing Ads – Getting Started

To place an ad, simply click on the "Place an Ad" tab. This will bring you to the ad placement screen. Please make sure you are signed in before you begin to place your ad. The first step req... Read Article ›

Create an Account

To place an ad or use some of the advanced features on our site, you must first create an account. [caption id="attachment_206" align="aligncenter" width="700" caption="Look on the top left side of... Read Article ›

Placing a Bargain Hunter’s Basement Ad Online and in Print

If you wish to place a Bargain Hunter's Basement Ad, be sure to look for the category "Bargains!" All Bargain Hunter's Basement ads must be placed in the Merchandise > Bargains! Category. Please... Read Article ›

Signing In

In order to place an ad, you will need to first sign in. To sign in, follow these steps: Look on the top left side of the page. If you see a Sign In box on the left side of the screen (see b... Read Article ›

Searching & Browsing Ads – The Basics

The Kaango platform provides two methods for finding ads in specific categories. Browse for an Ad To browse ads, use the Browse Ads box located on the left side of the screen. When you click on ... Read Article ›